Please read these Terms & Conditions carefully before joining. By signing up for the membership, you confirm that you have read, understood and agree to be bound by these Terms & Conditions.

1. Agreement

By joining the Crystal Shaman Membership, you agree to be legally bound by these Terms & Conditions, together with our Website Terms of Use, Privacy Policy, and any membership-specific information provided on our website or in our communications.

2. Consumer Rights

If you are a consumer (an individual acting outside your business or profession), your statutory rights under UK consumer law remain unaffected. Before joining, you will be provided with clear information about the membership, pricing, payment arrangements and your cancellation rights.

3. Joining the Membership

To join the membership, you must:

• Sign up via our website.

• Complete the online registration form.

• Pay the applicable membership fee using the payment link provided within the registration form.

• Submit your completed registration form.

Your membership is confirmed only once we have received your completed registration form and payment, accepted your application, and sent you a confirmation email.

Following confirmation, you will receive instructions on how to access our online membership hub, currently www.crystalshamancommunity.com, using the email address you registered with.

We reserve the right to refuse any application. If your application is not accepted, any payment received will be refunded in full.

4. Membership Options

We currently offer two membership levels:

• Option 1: Full access to membership content, plus a monthly crystal delivery.

• Option 2: Full access to membership content only.

You may change your membership level at any time by giving at least one month's notice before your next scheduled payment.

If your monthly crystals have already been prepared for dispatch or dispatched before we receive your request, the change will take effect from the following billing cycle.

5. Membership Access

Your membership provides access to the resources included within your chosen membership level through our online membership hub.

We may update, improve, replace or remove membership content, features or platforms from time to time to keep the membership current and relevant.

Whilst we will use reasonable care and skill to provide uninterrupted access, the membership may occasionally be unavailable due to maintenance, technical issues or circumstances beyond our reasonable control.

Your access will remain available until the end of your current paid membership period. If your membership is cancelled or payment is not received, access will end once your paid membership period expires.

6. Access Requirements

You are responsible for ensuring you have a suitable internet connection and a compatible device to access the membership hub. Technical requirements may change from time to time.

7. Age Requirement

Membership is available only to individuals aged 18 years or over.

8. Account Security

Your membership is personal to you and must not be shared with anyone else.

You are responsible for keeping your login details secure and for all activity carried out using your account. Any unauthorised sharing or fraudulent use may result in the immediate suspension or termination of your membership without refund.

9. Your Responsibilities

By joining the membership, you agree to:

• Pay your membership fees on time.

• Keep your account details secure.

• Use the membership respectfully, lawfully and in accordance with these Terms.

• Keep confidential any personal or sensitive information shared by other members during group sessions or within the membership community.

The membership is provided for educational and personal development purposes only. It is not intended to replace medical advice, counselling, therapy or any other professional healthcare services. Any decisions you make based on the information provided are entirely your own responsibility, and we cannot guarantee specific results.

10. Fees & Payment

Membership fees are charged monthly according to your chosen membership level. All prices displayed on our website are inclusive of UK VAT.

Payments are collected automatically via your Stripe subscription on the 1st of each month using your chosen payment method, including debit or credit card, Apple Pay, Google Pay or Link.

If membership fees change, we will give you at least 10 days' notice before the new price takes effect.

Membership fees are non-refundable except where required by law, including your statutory cooling-off rights, or in exceptional circumstances at our discretion.

11. Cooling-off Period

If you are a consumer, you have the right to cancel your membership within 14 days of joining in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you request immediate access to the membership during this period and then choose to cancel, we may deduct a reasonable amount for any services or digital content already provided before your cancellation.

12. Cancellation

You may cancel your membership at any time by emailing info@britishacademyofcrystalhealing.com with "Membership Cancellation" in the subject line.

We require at least one month's notice before your next scheduled payment. If insufficient notice is given, your cancellation will take effect from the following billing cycle.

If your monthly crystals have already been prepared for dispatch or dispatched before we receive your cancellation request, your cancellation will take effect from the following billing cycle, and no refund will be given for that month's crystal shipment.

Your access to the membership hub and all membership content will continue until the end of your current paid membership period.

13. Intellectual Property

All membership materials, videos, recordings, downloads, workbooks and other resources remain our intellectual property.

They are provided solely for your personal use and must not be copied, reproduced, distributed, shared, sold or used commercially without our prior written permission.

14. Personal Information

We will use your personal information to administer your membership, process payments and communicate with you about your membership.

We may also contact you about similar products or services unless you choose to opt out.

For full details of how we collect, use and protect your personal information, please refer to our Privacy Policy.

15. Complaints

If you have any questions, concerns or complaints about your membership, please contact us at info@britishacademyofcrystalhealing.com. We will make every reasonable effort to resolve the matter promptly and fairly.

16. Termination

We reserve the right to suspend or terminate your membership without refund if you materially breach these Terms & Conditions, including sharing your login details, misusing the membership, engaging in unlawful or abusive behaviour, or otherwise acting in a way that may harm the membership or its members.

17. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded.

To the fullest extent permitted by law, we are not liable for any indirect or consequential losses arising from your use of the membership.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.